WARNING

THIS IS A LIVE THEATRICAL ATTRACTION THAT INCLUDES BUT IS NOT LIMITED TO:

 

INTENSE AUDIO & LIGHTING  |  EXTREME LOW VISIBILITY  |  STROBE LIGHTS  |  FOG

DAMP OR WET CONDITIONS  |  MOVING FLOORS  |  SPECIAL EFFECTS  |  SUDDEN ACTIONS

UNEVEN AND CHALLENGING TERRAIN  |  OVERALL PHYSICALLY DEMANDING ENVIRONMENT

DO NOT ENTER IF YOU SUFFER FROM ANY OF THE FOLLOWING:

  • ASTHMA

  • HEART CONDITIONS

  • ANY TYPE OF MENTAL, PHYSICAL, RESPIRATORY AND OR MEDICAL PROBLEMS

  • PREGNANCY 

  • SEIZURES

  • SUFFER FROM ANY MENTAL CONDITIONS INCLUDING CLAUSTROPHOBIA

READ ALL WARNINGS BELOW BEFORE ENTERING ANY OF THE ATTRACTIONS

​TT reserves the right to refuse admission to anyone. You will experience intense Audio & lighting, extreme low visibility, strobe lights, fog, damp or wet conditions, moving floors, special effects, sudden actions, uneven and challenging terrain, and an overall physically demanding environment.


This is an indoor/outdoor attraction which is held in the dark! APPROPRIATE ATTIRE IS REQUIRED. Guests cannot wear flip flops, high heels, or sandals. We suggest shoes with laces, boots or sneakers.


You should NOT ENTER this haunted Attraction if you suffer from asthma, heart conditions, prone to seizures, Physical ailments, respiratory or any type of medical problems, or are pregnant Or suffer any form of mental conditions including claustrophobia.

DO NOT ENTER the attractions if you are intoxicated, wearing any form of cast, Medical brace, using crutches, or have any type of physical limitations. Do Not Enter the attraction if you are taking drugs of any kind. Please check with your physician if you have any health questions or concerns before attending any of the attractions. You will not be admitted if any of these conditions are to be noticed by our staff.

DO NOT smoke, run, eat or drink inside the attractions. Additionally, there is no Touching of the actors, customers, or props inside or outside of the attractions. No video or flash photography may be taken inside these attractions. You will not be admitted and asked to leave the property if any of the rules are not followed.

THERE ARE NO REFUNDS! ENTER AT YOUR OWN RISK!


Your ticket is a revocable license and may be taken and admission refused without refund. Holder of this ticket understands that there is inherent risk involved with attending this attraction. Holder voluntarily assumes all risks and dangers associated with participation in this attraction. In consideration and acceptance of entrance into this attraction holder agrees to release the operator, its parent corporation, affiliates, officers, directors and employees and landlord from any liability, harm, injury or death, cost or expenses whatsoever that may arise directly or indirectly, from attending this attraction or any of the attractions at this location.

COVID-19 SAFETY POLICY

We are a haunted attraction with fresh air ventilation. Even with that in mind, we will still be taking extra precautions and we are implementing safety procedures for the safety of our staff and guests. COVID-19 is extremely contagious and is believed to spread mainly from person-to-person contact. Twisted Trails ("TT") has put in place preventative measures to reduce the spread of COVID-19, based on recommendations from federal, state, and local governments and federal and state health agencies; however, TT cannot guarantee that you will not become infected with COVID-19. Further, attending the attractions at TT could increase your risk of contracting COVID-19.


All staff will be screened upon arrival. Our staff is staying home if they aren’t feeling well, and we ask that you do the same.

If you’re experiencing any of the following symptoms (CDC symptom referenceplease do not attend our haunted attractions and please do seek medical advice.

WHAT IS INCLUDED WITH EVERY TICKET?


The general admission and fast pass admission give you entry to the Twisted Trails and Muck Manor Haunted Attractions.




HOW LONG IS THE WAIT?


The wait may vary from night to night. We recommend that you purchase your tickets online! This allows you to walk right into the line for the attraction instead of having to wait to purchase your tickets on-site and then have to wait to go through the attraction.
Please note: Twisted Trails is open on Friday and Saturday evenings. Long wait times are common. For shorter wait times, we recommend purchasing the FAST PASS




CAN WE TAKE FLASH PHOTOS AT YOUR ATTRACTION?


NO! Twisted Trails and Muck Manor are very dark attractions and everyone's eyes, especially the actor’s eyes, adjust to being outdoors at night. When you flash your camera you are putting yourself and those around you at risk, and temporarily blinding the eyes of the actors. Photo and media inquiries? Please contact us at info@twistedtrailshaunt.com to arrange photos opportunities. Photo opportunities with some actors will be available by the cue line/ticket booth.




WILL THE ACTORS TOUCH US?


Our actors are highly trained and professional. You will not be grabbed or touched by any actors but they will get very close at times. Occasionally you may brush up against their costumes or props. You may also come into contact with some of the sets.




CAN WE TOUCH THE ACTORS?


No. Please do not touch or grab any of the actors inside the attraction.




HOW LONG DOES IT TAKE TO GO THROUGH?


Twisted Trails is a walking path with a brief wagon ride at the end. It takes approximately 30 - 40 minutes to walk. Depending on how fast you run!! Muuaaahhaaaa! Muck Manor is an indoor attraction that takes approximately 15-20 minutes to go through. The exit is located near the entrance.




WILL TWISTED TRAILS CHANGE FROM YEAR TO YEAR?


YES! Twisted Trails will add more upgrades and changes each operating season! Spooky detail, animatronics, hollywood - esque sets, and hi tech production will be added year to ensure that Twisted Trails provides an entertainment experience like no other in the tri-state.




WHAT HAPPENS IF IT RAINS?


Twisted Trails is an outdoor attraction. There may be times when we will need to close due to inclement weather. Muck Manor is an indoor attraction that could remain open during most mild inclement weather. There may be times during severe weather that we will need to close. If we do need to close the attraction, a closing announcement will be posted on the Twisted Trails website, Facebook page and our phone system. In addition, if you purchased an online ticket, you will receive an e-mail that will instruct you how to change your online reservation yourself, to a future date for the current season. Please choose your new date and time as soon as possible to obtain your new reservation for the current season. SORRY THERE ARE NO REFUNDS, NO EXCEPTIONS. ALL TICKETS MUST BE USED IN THE CURRENT SEASON.




DOES YOUR ATTRACTION HAVE SECURITY?


Twisted Trails has a fully trained security team that keeps watch over guests and our staff. Officers from the Wilmington Police Department, as well as EMT/emergency, will also be on site. In addition, security cameras are in operation throughout the attraction.




CAN WE BE ESCORTED OUT OF TWISTED TRAILS?


Yes! We do not tolerate foul language, pushing, vulgar/violent behavior, weapons of any kind, alcohol, drugs, etc. This is done for your safety and the safety of our staff. If a warning is issued and the problem continues, the guest will be asked to leave without a refund.




DO YOU SELL FOOD, BEVERAGES, AND SOUVENIRS AT YOUR ATTRACTION?


Yes! Twisted Trails and Muck Manor have merchandise and concession stands located at the Main Lodge for your purchasing pleasure. Look for the signs pointing the way!




DO YOU HAVE BATHROOMS?


Yes! Portalets are located at the Main Lodge.




WHAT IS THE AGE REQUIREMENT TO GET IN?


Twisted Trails and Muck Manor are haunted attractions and are designed to frighten our guests. PARENTAL DISCRETION IS ADVISED. While we have no age requirements, we recommend that children under 12 be accompanied by adult. Carrying a child through the attractions WILL NOT BE PERMITTED.




DO YOU HAVE GROUP DISCOUNTS?


Yes! Please see the GROUP RATE info on our ticketing page or email us at info@twistedtrailshaunt.com and we will provide more info on group discounts.




WHO DO I CONTACT TO DO A STORY ON YOUR ATTRACTION?


Awesome, thank you for your interest in Twisted Trails and Muck Manor! For media inquiries, please contact us at info@twistedtrailshaunt.com




WHERE DO I PARK?


Twisted Trails and Muck Manor offer free parking on site. Parking is located inside Kirkwood Adventure Park, past the welcome booths. Staff will be onsite to assist you with parking. Handicap accessible parking is available near the Main Lodge.




DOES TWISTED TRAILS ACCEPT CREDIT CARDS?


Yes! Our box office, merchandise booth and concession stand will accept all major credit cards.




CAN I PURCHASE TICKETS IN ADVANCE?


Yes! You may purchase Twisted Trails and Muck Manor tickets online through our ONLINE TICKETING




IF I PURCHASE AN ONLINE TICKET DO I HAVE TO USE IT THE DAY I BUY IT?


Not at all! Twisted Trails and Muck Manor tickets are good for admission to any date during the operating season, with the exception of Lights Out dates (Check our Hours page for more info). This event has separate pricing.




IF I PURCHASE A GENERAL ADMISSION TICKET ONLINE AND WOULD LIKE TO UPGRADE TO A FAST PASS, AM I ABLE TO DO SO?


Yes! Bring your ticket to the box office and you will pay the difference of in the price of the upgraded ticket.




ARE TWISTED TRAILS & MUCK MANOR WHEELCHAIR ACCESSIBLE?


The wagon portion of the attraction is wheelchair accessible, which is a brief part toward the end of the experience. Anyone wanting to tour Twisted Trails and Muck Manor in a wheelchair must contact the box office at 513-317-0983.


The majority of the Twisted Trails experience requires walking on uneven terrain through the woods. In order to maintain Twisted Trails' high safety standards, we do not allow taking crutches and other similar devices into the attraction.




CAN I WEAR A COSTUME AND/OR A MASK WHILE GOING THROUGH THE ATTRACTION?


No! For the safety of our guests, Twisted Trails and Muck Manor do not allow guest costumes, or full-coverage masks. If you arrive in a costume or full-coverage mask, you will be asked to remove it before entering the attraction.




DO YOU SERVE ALCOHOLIC BEVERAGES?


NO! Alcoholic beverages are not allowed on the property.




IS SMOKING ALLOWED?


Smoking, Vaping, Drugs, and Alcohol are not allowed anywhere on Twisted Trails and Muck Manor property.




HOW OLD DO YOU HAVE TO BE TO WORK AT TWISTED TRAILS?


You must be 18 years or older to work at Twisted Trails and Muck Manor.




WHAT IF I AM IN THE MILITARY? CAN I GET A DISCOUNT?


Each season Twisted Trails and Muck Manor donate tickets to the Veterans Ticket Foundation, so that members of all branches of our military, veterans, and families of those killed in action can enjoy our attraction at no cost. You must register at Vettix.org to qualify, but once you do, you will be eligible for tickets to Twisted Trails and Muck Manor as well as tickets to all kinds of sporting events, concerts, performing arts, educational and family activities across the nation.




IF I GET TOO SCARED AND CANNOT MAKE IT THROUGH THE ATTRACTION DO I GET A REFUND?


No! You paid us to scare you. If you get scared in the line or in the first few scenes and want to leave, we've done what you paid us to do very quickly. Be happy with prompt service!




WHAT IS A LIGHTS OUT NIGHT?


During the Lights Out Nights on October 1, 16, & 29, 2021, ALL LIGHTS IN THE ATTRACTIONS WILL BE TURNED OFF. Guests will need to find their way through the darkness with a glow stick…if they dare. Enjoy the frightful adventure!
Glowsticks will be provided to all guests at admission. Flashlights and phone flashlights are strictly prohibited at the attractions. Guests may only use the glowsticks that are provided to them.
No discounts will be accepted on these dates. Refunds will not be given for these dates.





FREQUENTLY ASKED QUESTIONS